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Cambridge Bell Tents & Tipis

Cambridge Bell Tents & Tipis

CHILDREN'S PARTIES

PRIVACY & COOKIE pOLICY

Last updated: April 2026

1. WHO WE ARE

This website is operated by Cambridge Bell Tents And Tipis Ltd. If you have any questions about how we use your data or cookies, please contact us at hello@cambridgebelltentsandtipis.com.

2. WHAT THIS POLICY COVERS

This policy explains what information we collect when you visit our website or make a booking with us, how we use it, and what your rights are.

It covers:

Cookies and similar tracking technologies
Personal data you provide to us directly (e.g. via enquiry forms or email sign-ups)
Personal data collected when you make a booking, including payment processing

3. COOKIES

Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit.

What are cookies?

Our website uses the following types of cookies:

What cookies do we use?

Essential cookies
These are necessary for the website to function and cannot be switched off. They do not store any personally identifiable information. No consent is required for these.

Analytics cookies (Google Analytics)
We use Google Analytics to understand how visitors use our site — for example, which pages are viewed most often and how long people stay. This helps us improve the site. These cookies collect anonymous, aggregated data. Google may transfer this data to servers outside the UK. You can learn more at google.com/policies/privacy.

Marketing & advertising cookies (Facebook Pixel)
We use the Facebook Pixel, a tool provided by Meta Platforms, to measure the effectiveness of our advertising and to show relevant adverts to people who have visited our site. This may involve tracking your activity across other websites and apps. Meta may transfer this data outside the UK. You can learn more at facebook.com/privacy/explanation.

Social media & embedded content cookies (Instagram, YouTube)
Our site may include embedded content from Instagram and YouTube (such as photo feeds or video players). These platforms may set their own cookies when you interact with or view this content, and may track your activity even if you don't have an account with them. We do not control these cookies. Please refer to Instagram's and YouTube's own privacy policies for more information.

Email marketing cookies (Flodesk)
We use Flodesk to manage our email marketing sign-up forms. Flodesk may set cookies to support the functionality of these forms. If you sign up to our mailing list, your email address and any other information you provide will be stored by Flodesk and used to send you marketing communications. You can unsubscribe at any time using the link in any email we send.

When you first visit our site, you will be asked to accept or decline non-essential cookies. You can change your preferences at any time via the cookie settings link in the footer of our website.

You can also control cookies through your browser settings. Please note that blocking some cookies may affect how the website works for you.

Your cookie choices

4. OTHER PERSONAL DATA WE COLLECT

In addition to cookies, we may collect personal information when you:

Contact us via email or an enquiry form — we collect your name, email address, and the contents of your message, to respond to your enquiry
Sign up to our mailing list via Flodesk — we collect your email address (and any other details you choose to provide) to send you news, offers and updates
Make a booking with us — see Section 5 below

We will only use your personal data for the purpose for which it was collected. We do not sell your personal data to third parties.

5. BOOKINGS AND PAYMENT PROCESSING

Booking forms (Jotform)

When you make a booking, you will complete an online booking form provided by Jotform, a third-party service. Through this form we collect personal information including your name, contact details, event details, and any other information relevant to your booking. We use this information solely to process and manage your booking and to communicate with you about it.

Jotform acts as a data processor on our behalf. We have a signed Data Processing Agreement in place with Jotform, and your data is stored on Jotform's European servers (Frankfurt, Germany). You can read Jotform's privacy policy at jotform.com/privacy.

Payment processing (Stripe)

For bookings that require a deposit or payment, you will be asked to enter your card details into a secure payment form provided by Stripe. Your card details are entered directly into Stripe's systems and are never seen or stored by us. Stripe is a certified payment processor that complies with the Payment Card Industry Data Security Standard (PCI DSS).

We receive confirmation of payment from Stripe along with limited transaction information (such as the last four digits of your card and the payment amount) for our records. Stripe may transfer payment data outside the UK as part of its global payment infrastructure. You can read Stripe's privacy policy at stripe.com/gb/privacy.

How we use your booking data

We use the information collected through the booking process to:

Confirm and manage your booking
Communicate with you before, during and after your event
Process payments and maintain financial records
Meet our legal obligations (e.g. accounting and tax records)

6. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we rely on the following legal bases:

Consent — for non-essential cookies and email marketing
Contract — for processing booking data and payments, as this is necessary to fulfil our agreement with you
Legal obligation — for retaining financial and transaction records as required by law
Legitimate interests — for responding to general enquiries you send us

7. HOW LONG WE KEEP YOUR DATA

We keep your personal data only for as long as necessary:

Booking and event data: up to 3 years after your event date
Financial and payment records: 7 years, as required by HMRC
Enquiry data: up to 2 years after our last contact
Email marketing data: until you unsubscribe
Cookie data: as set by each cookie provider (typically 30 days to 2 years)

8. YOUR RIGHTS

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Ask us to correct inaccurate data
Ask us to delete your data
Withdraw consent at any time (this does not affect processing already carried out)
Object to or restrict certain processing
Complain to the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, please contact us at hello@cambridgebelltentsandtipis.com.

9. CHANGES TO THIS POLICY

We may update this policy from time to time. The date at the top of this page shows when it was last revised. We encourage you to check back periodically.

Cambridge Bell Tents & Tipis

Effortless celebrations, expertly handled—for busy families and wedding couples across Cambridgeshire and the surrounding counties.

© Cambridge Bell Tents and Tipis Ltd 2026

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